TrustLoop

Privacy Policy

Effective date: September 22, 2026

This policy explains how TrustLoop handles information shared through our website and customer-growth services.

By using this website or sharing information with TrustLoop, you acknowledge the practices described in this policy.

Information we collect

We collect information you choose to share when you contact us or request a demo, audit, or other information. This may include your name, business name, email address, phone number, website, service area, and details about your business needs. We may also collect information you provide in communications with us.

When you visit our website, we may receive limited technical information such as device, browser, pages viewed, and approximate location from cookies, analytics tools, or similar technologies that are in use on the site.

How we use information

We use information to respond to inquiries, schedule and provide demos or audits, communicate about our services, tailor conversations to your business, operate and improve our website and services, protect our systems, and meet legal obligations. We may use aggregated or de-identified information to understand how our website performs.

Communications

If you give us your contact details, we may contact you about your request, our services, or relevant follow-up. You can ask us to stop marketing communications at any time by using an unsubscribe option where available or by contacting us. We may still send non-promotional messages needed to respond to you or provide services you request.

SMS Communications and Consent

If you opt in to receive text messages from TrustLoop, we may use your mobile number to send service, informational, scheduling, audit-related, and, where separately opted in, marketing messages. Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP, or request help by replying HELP.

No Sharing of SMS Opt-In Data

We do not sell, rent, or share SMS opt-in consent or mobile numbers collected for SMS messaging with third parties or affiliates for their marketing or promotional purposes. We may use service providers solely to deliver messages and operate our services.

Cookies and analytics

Cookies and similar technologies can help the website function, remember preferences, and measure site activity. Analytics services, if enabled, may process usage information on our behalf. You can manage cookies through your browser settings; disabling them may affect some website functionality.

Sharing information

We may share information with service providers that help us operate our website, communications, analytics, hosting, scheduling, or business systems. They may use information only to provide services to us or as otherwise permitted by law. We may also share information when required by law, to protect rights and safety, or as part of a business transition such as a merger or acquisition.

Data security and retention

We use reasonable administrative, technical, and organizational measures designed to protect information. No internet transmission or storage system is completely secure, so we cannot guarantee absolute security.

We retain information for as long as reasonably needed for the purposes described in this policy, including responding to requests, providing services, maintaining business records, resolving disputes, and meeting legal obligations.

Your choices and rights

Depending on where you live, you may have rights to request access to, correction of, or deletion of personal information, or to object to or limit certain processing. To make a request, contact us using the email below. We may need to verify your request and may retain certain information when permitted or required by law.

Third-party links

Our website may link to third-party websites or services. Their privacy practices are governed by their own policies, and we are not responsible for their content or practices. Review their policies before sharing information with them.

Children’s privacy

TrustLoop's website and services are intended for business use and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, contact us and we will review the request.

Updates to this policy

We may update this policy from time to time. When we do, we will post the updated version here and revise the effective date. Your continued use of the website after an update is subject to the policy then in effect.

Contact us

If you have a question about this policy or how we handle information, contact TrustLoop at:

team@trytrustloop.com

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